Partner Skilling Catalog

PSC

Agentic Employee Experience with Microsoft VivaIn Build

This course explores the complete Microsoft Viva suite through the lens of agentic AI and Copilot capabilities. Across eight episodes, you'll master Viva Engage, Amplify, Learning, the SharePoint app in Teams, Pulse, Glint, and Insights - integrated with Copilot-powered agents, AI theme moderation, community agents, Copilot assisted surveys, and AI-driven skill profiling. With interactive simulated labs, you will setup Microsoft Viva, build moderated communities and campaign approval flows, configure frontline connections dashboards, manage learning content sources and academies, set up manager and leader insights.

12 hours(Suggested: 3 days, 4h/day)TechnicalProject ReadyHands-on Labs

MS Course ID: 00366

Last Updated: Aug 25, 2026

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Target Audience

HR Technology Leads, Learning & Development (L&D) Professionals, Microsoft 365 Administrators, and IT Consultants

Pre-requisites

Familiarity with Microsoft 365 and Teams, SharePoint fundamentals

Related Certifications

MS-102

MS-700

Course Syllabus

Episode 1

Microsoft Viva: Transform your business with AI agents
• Microsoft Viva: Where Employee Experience Meets AI Agents
• Viva for Communications
• Viva for Skilling
• Viva for Measurement
• Administer Microsoft Viva
• Copilot in Microsoft Viva
Lab 1: Set up Microsoft Viva and Copilot access

90 mins

Lecture

Episode 2

Revolutionize employee engagement with Viva Engage
• Revolutionize employee engagement with Viva Engage
• Participate in conversations and communities
• View and manage analytics in Viva Engage
• Advanced theme moderation
• Copilot in Viva Engage
• AI-powered assistance with Community agent
• Administration and governance
Lab 1: Set up Viva engage, build conversations, create themes for advanced moderation
Lab 2: Set up and manage community agent

90 mins

Lecture

Episode 3

Viva Amplify: Omnichannel campaign publishing
• Empower organizational communication with Viva Amplify
• Create a campaign and Copilot AI writing assistance in Viva Amplify
• Create publication in Viva Amplify
• Approvals for Viva Amplify publications
• Administration and governance in Viva Amplify
Lab 1: Set up Viva Amplify, create campaign and publications, and manage approvals

90 mins

Lecture

Episode 4

Episode 4: Build a culture of learning with Viva Learning
• Drive a modern learning culture with Viva Learning
• Viva Learning ecosystem: How it works
• Set up Viva Learning in Teams
• Manage content sources in Viva Learning
• Add and integrate Learning Management Systems
• Set up a Learning Agent in Viva Learning
• Create and manage academies in Viva Learning
Lab 1: Set up Viva Learning, pin in Microsoft Teams, and manage content sources
Lab 2: Set up and manage Learning Agent in Viva Learning

90 mins

Lecture

Episode 5

Enhance employee communications with SharePoint app in Teams
• Personalized employee connection with SharePoint app in Teams
• Key components of SharePoint app in Teams
• Set up SharePoint app in the admin center and create new experiences
• SharePoint app Extensibility
• Create Adaptive Card Extensions (ACE) for SharePoint app in Teams
• Copilot in SharePoint app in Teams
Lab 1: Set up SharePoint app in Teams, pin in Microsoft Teams, create dashboard andadd cards

90 mins

Lecture

Episode 6

Capture feedback with Viva Pulse & Viva Glint
• Leverage employee feedback with Viva Pulse
• Viva Pulse Admin roles and licensing requirements
• Create and manage Pulse survey
• Understand the voice of employees with Viva Glint
• Admin roles and tasks in Viva Glint
• Copilot in Viva Glint
• Teams notification localization & custom branding
Lab 1: Manage, install Viva Pulse in the Teams admin center
Lab 2: Manage, install Viva Glint in the Teams admin center

90 mins

Lecture

Episode 7

Episode 7: Analyze employee engagement with Viva Insights
• Analyze employee data with Viva Insights
• Admin tasks in Viva Glint
• Copilot in Viva Insights
• Improved sentiment analysis with Viva Glint and Viva Insights integration
• Setup for manager and leader insights in Viva Insights
Lab 1: Configure Viva Insights and enable in Teams
Lab 2: Set up for manager and leader insights

90 mins

Lecture

Episode 8

Episode 8: AI-driven skill profiles and personalized learning with People Skills
• People Skills in Microsoft Viva
• Automatic skill updates from Microsoft Graph
• Copilot-powered skill gap analysis and learning recommendations
• People Skills powered AI transformation agents
Lab 1: Configure AI skill recommendations and build a role-based learning path with Copilot

90 mins

Lecture

What You'll Learn

Understand core concepts and best practices

Hands-on experience with real-world scenarios

Learn from certified Microsoft experts

Prepare for relevant certifications

Access to lab environments

Post-training support and resources

Course Details

Duration: 12 hours
Level: Intermediate
Role: Technical
Readiness Stage: Project Ready
Audience Segment: SMB, Enterprise
FY27 Key Workload (Core): M365 + W365, M365 Business Premium + W365
Course Stage: In Build
Available on: Sep 30, 2026
Hands-on Labs: Yes
Labs Platform: StepUp