Partner Skilling Catalog

PSC

Revolutionize employee experience with AI-powered Microsoft Viva

This comprehensive course covers the advanced Microsoft Viva platform and its latest AI-powered Agent and Copilot capabilities to enhance employee experience. This program dives deep into the full Viva suite including Viva Engage, Amplify, Connections, Learning, Pulse, Glint, and Insights. With interactive simulated labs setup and administration strategies, you will learn how to leverage Microsoft Viva suite to create personalized experiences, promote employee engagement and productivity, streamline knowledge management, and unlock data-driven workforce insights across Microsoft 365.

12 hours(Suggested: 3 days, 4h/day)TechnicalProject ReadyHands-on Labs

MS Course ID: 00078

Last Updated: Feb 23, 2026

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Pre-requisites

Basic knowledge of Microsoft Teams and Microsoft 365

Related Certifications

AB-900

Course Syllabus

Build Intelligent Employee Engagement with Microsoft Viva, Engage, and Amplify

Module 1: Get started with Microsoft Viva
• Improve employee experience in the era of AI with Microsoft Viva
• Admin roles and tasks in Microsoft Viva
• Copilot in Microsoft Viva
Module 2: Transform employee engagement with Viva Engage and Viva Amplify
• Find conversations and communities with Viva Engage
• Participate in conversations with Engage
• Copilot in Viva Engage
• AI-powered assistance with Community Agent
• Administration and governance in Viva Engage
• View and manage analytics in Viva Engage
• Empower organizational communication with Viva Amplify
• Copilot in Viva Amplify
• Admin roles in Viva Amplify
• Create campaign and publication in Viva Amplify
• Approvals for Viva Amplify publications
• Administration and governance in Viva Amplify

180 mins

Lecture

Interactive simulated lab experience

• Setup Microsoft Viva and Copilot access
• Setup Viva Engage and Copilot access
• Setup Viva Amplify and Copilot access
• Setup and manage community agent

60 mins

Lab

Create Personalized Learning and Communication Experiences with Viva Learning and Viva Connections

Module 3: Build a culture of learning with Viva Learning
• Enhance learning skills with Viva Learning
• Benefits and impact of Viva Learning
• Copilot and learning agent in Viva Learning
• Configure and manage academies in Viva Learning
• Manage learning content sources for Viva Learning
• Add and integrate Learning Management Systems
• Reports in Viva Learning
Module 4: Enhance employee communication with Viva Connections
• Personalize employee experience with Viva Connections
• Key components to Viva Connections
• Build and launch Viva Connections
• Customize the Viva Connections experience
• SharePoint home site for Viva Connections
• Viva Connections extensibility
• Copilot in Viva Connections

180 mins

Lecture

Interactive simulated lab experience

• Setup Viva Learning, pin in Microsoft Teams, and manage content sources
• Manage provider permissions in Viva Learning
• Create a Viva Connections Dashboard
• Add the Viva Connections app in the Teams Admin Center
• Embed news links in the Viva Connections Feed

60 mins

Lab

Implement Employee Feedback and Analytics with Viva Pulse, Glint, and Insights

Module 5: Capture feedback and measure employee engagement with Viva Pulse and Viva Glint
• Measure engagement and productivity in the era of AI
• Leverage employee feedback with Viva Pulse
• Admin roles and tasks in Viva Pulse
• Understand the voice of employees with Viva Glint
• Key features of Viva Glint
• Copilot in Viva Glint
• Viva Glint use cases
Module 6: Analyze employee data with Viva Insights
• Analyze employee data with Viva Insights
• Key features of Viva Insights
• Copilot in Viva Insights
• Copilot Business Impact Report
• Improved sentiment analysis with Viva Glint and Viva Insights integration
• Admin tasks in Viva Insights
• Viva Insights use cases
• Case studies

180 mins

Lecture

Interactive simulated lab experience

• Install Viva Pulse and create pulse survey in Teams admin center
• Setup Microsoft Viva Glint in Teams admin center
• Enable Viva Insights in Teams
• Configure Viva Insights
• Setup for manager and leader insights

60 mins

Lab

What You'll Learn

Understand core concepts and best practices

Hands-on experience with real-world scenarios

Learn from certified Microsoft experts

Prepare for relevant certifications

Access to lab environments

Post-training support and resources

Course Details

Duration: 12 hours
Level: Intermediate
Role: Technical
Course Type: Project Ready
Partner Segment: SMB, Enterprise
Course Stage: Available
Hands-on Labs: Yes