An Essential Guide to SMB Selling with Microsoft 365 & Copilot Business
AI Workforce
Secure AI Productivity
Beginner
Microsoft 365 Business PremiumMicrosoft 365 Business Premium
Microsoft 365 Copilot BusinessMicrosoft 365 Copilot Business

An Essential Guide to SMB Selling with Microsoft 365 & Copilot Business

This session equips partners with end-to- end selling strategies for Microsoft 365 Business SKUs and Copilot Business-from value messaging and SKU differentiation to pricing, TEI impact, upsell pathways, and customer evidence. Learn how to translate SMB needs into high- value, profitable solutions.

1.5 hours(Suggested: 1 days, 1.5h/day)SalesSales Ready

MS Course ID: 00962

Last Updated: Feb 23, 2026

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Pre-requisites

Familiarity with Microsoft 365 apps and Security solutions

Related Certifications

MS-900

Course Syllabus

1

What we’ll cover

• SMB challenges and opportunity
• Microsoft 365 Business - What’s included?
• Added value with Microsoft 365 Business Premium
• Enhance SMB security with Business Premium
• Improve SMB Productivity with Business Premium
• SKUs, Pricing and Licensing
• Microsoft 365 Business Premium differentiator
• Extend your platform with Data Protection, Security and Productivity add-ons
• Adopt AI with confidence with Microsoft 365 Copilot Business
• Microsoft 365 Copilot Business - Features, pricing and promotions
• Total Economic Impact - M365 Business
• Upsell Opportunity and seller guidance
• Speaking SMB Language for better selling - GTM guidance
• Customer evidence
• Partner Resources
90 mins
Lecture

What You'll Learn

Understand core concepts and best practices
Hands-on experience with real-world scenarios
Learn from certified Microsoft experts
Prepare for relevant certifications
Access to lab environments
Post-training support and resources

Course Details

Duration
1.5 hours
Level
Beginner
Role
Sales
Course Type
Sales Ready
Partner Segment
SMB
Course Stage
Available
Hands-on Labs
No

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