Cloud and AI Platform
Security
AI Workforce
Unify Your Data Platform
Innovate with Azure AI Apps and Agents
Modern SecOps with Unified Platform
Data Security
Protect Cloud, AI Platform and Apps
Copilot and Agents at Work
Secure AI Productivity
Intermediate
Agent 365
Microsoft 365 E7Specialize in Microsoft Agent 365 and ME7 customer conversations
This presales-focused course equips teams to confidently position Microsoft Agent 365 as the unified control plane for AI agents in the enterprise. Learn how to address modern AI adoption challenges, demonstrate Agent 365's capabilities-observability, governance, security, and Frontier Firm value with ME7- and build compelling customer responses that drive partner profitability.
6 hours(Suggested: 3 days, 2h/day)PresalesTech Deal Ready
MS Course ID: 01120
Last Updated: Apr 22, 2026
Course Syllabus
1
Agent 365 - The control plane for AI agents
Discover (Challenges and Opportunity)
• Agents and AI adoption
• AI creates new attack surfaces
• Intelligence + Trust
• AI in the flow
• Get work done with Copilot and Work IQ
• Empower innovation with prebuilt agents, partner agents or build custom agents
• The need for end-to-end observability, control, and protection
Design (Solutioning and Tech Strategy)
• Agent 365 - the control plane for agents
• Observe - visibility into agents in your environment
• Observability Discovery Questions
• Registry
• Microsoft Entra Agent ID
• Visualization
• Govern - Establish guardrails for agents and people
• Govern agent identities and lifecycle
• Governing agent identities
• Secure - agent identities, control access to resources
• Secure - discovery questions
• Identity and network security with Entra Agent ID
• Zero Trust for AI
• Access Control and Conditional Access
• Data security and compliance - Microsoft Purview and DSPM
• SecOps - Security posture and threat protection for AI agents with Microsoft Defender
• Agent 365 - Customer Stories and Demos
120 mins
Lecture
2
Agent 365 and Microsoft 365 E7: Pricing, licensing and positioning
Position (Extensibility, pricing, licensing)
• Agent 365 Development, extensibility and interoperability
• Build your Agent 365 agent with Microsoft Agent 365 SDK
• Drive business value with ME7
• Pricing, availability and licensing
• Agent 365 licensing
• Customer Targeting and GTM
• Get your customers started with Frontier CoE
• Resources and next steps
120 mins
Lecture
3
Build you Response
Customer Case Study
• Customer Case Study
• Business and Technology Background
• Challenges
• Customer requirements
• Objections
Present your solution
• Build your response
• Present your pitch
• Handle objections
Preferred Response
120 mins
Lecture
What You'll Learn
Understand core concepts and best practices
Hands-on experience with real-world scenarios
Learn from certified Microsoft experts
Prepare for relevant certifications
Access to lab environments
Post-training support and resources
Course Details
- Duration
- 6 hours
- Level
- Intermediate
- Role
- Presales
- Course Type
- Tech Deal Ready
- Course Stage
- Available
- Hands-on Labs
- No