AI Workforce
Converged Communications
Intermediate
Microsoft TeamsAI-powered converged communications with Microsoft Teams
Gain the presales capability to design and position AI-powered communications with Microsoft Teams. This course covers Teams Premium, Teams Rooms, Teams Phone, advanced meeting experiences, and intelligent collaboration solutions equipping you to respond confidently to customer requirements and build winning technical solution proposals.
4.5 hours(Suggested: 3 days, 1.5h/day)PresalesTech Deal Ready
MS Course ID: 00952
Last Updated: Dec 12, 2025
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Related Certifications
None
Course Syllabus
1
AI-powered communications with Teams Premium
• The state of modern meetings
• Teams Premium
• Intelligent productivity
• Advanced protection
• Richer engagements
• Advanced Bookings
• Advanced webinars
• Advanced town halls
• Closing and resources
90 mins
Lecture
2
Teams voice capabilities with Teams Phone and Teams Rooms
• Cloud Powered Organization
• Drive Productivity and Collaboration withM365 Copilot
• Build your business case and drive adoption
• Elevate Copilot Security with M365 E3
• Govern access with Microsoft Entra ID P1
• Protect your Data with EOP and MicrosoftPurview
• Discover the use of AI Apps with Defender forCloud Apps Discovery
• Mitigate device risks with Microsoft Intune P1and Defender for Endpoint P1
• Addressing Data Residency in Microsoft 365E3
• Eliminate Redundant solutions with Microsoft365 E3
90 mins
Lecture
3
Pitch Perfect
Customer case study
• Business background
• Challenges
• Customer Requirements
• Objections
Pitch Perfect
• Build a convincing customer pitch of 3-5 mins
• Provide solutions
• Handle objections
Review Preferred response
90 mins
Lecture
What You'll Learn
Understand core concepts and best practices
Hands-on experience with real-world scenarios
Learn from certified Microsoft experts
Prepare for relevant certifications
Access to lab environments
Post-training support and resources
Course Details
- Duration
- 4.5 hours
- Level
- Intermediate
- Role
- Presales
- Course Type
- Tech Deal Ready
- Partner Segment
- Enterprise
- Course Stage
- Available
- Hands-on Labs
- No