Microsoft 365 Business PremiumMicrosoft 365
Microsoft CopilotFrontier Firm productivity with Work IQ, Copilot & agents in SMB
Learn how Microsoft 365 Copilot, Work IQ, and AI agents help small businesses automate everyday work, improve team productivity, and deliver more with limited IT resources. Build low-code agents with the M365 agent builder and Copilot Studio, integrate with Microsoft 365 apps, and securely manage AI solutions using built-in governance and cost controls.
MS Course ID: 02005
Last Updated: Jun 30, 2026
Course Syllabus
Frontier Firm transformation with M365 Copilot solutions
Module 1: Microsoft 365 Copilot for SMBs
Module 2: SMB Licensing
Hands-on labs
Lab 1 - Monitor and Optimize program execution with Planner Agent
Lab 2 - Unify Business Intelligence with Researcher Agent
Lab 3 - Build a Workforce Upskilling Agent with Microsoft 365 Copilot
Lab 4: Create an AI-powered workday briefing with Copilot Cowork by consolidating insights from Outlook, Teams, Calendar, and tasks
Driving customer success with M365 Copilot and Agents
Module 3: Secure, manage, and measure Microsoft 365 Copilot for a small business
Hands-on labs
Lab 5 - Build a Frontline Operations Agent with Microsoft 365 Copilot
Lab 6 - Optimize financial analysis and reporting with Microsoft 365 Copilot
Lab 7 - Intelligent file organiser with Copilot Cowork
Extend agent capabilities and build your own agents
Module 4: Extend Microsoft 365 Copilot
Module 5: Build Agents with Copilot Studio
Hands-on labs
Lab 8 - Build a custom AI assistant with Microsoft Copilot Studio Agent Builder
Lab 9 - Create an autonomous Recruitment Agent with Microsoft Copilot Studio
Lab 10 - Build an intelligent agent with knowledge grounding and live connectors
Enhance your agents with Copilot Studio tools and integrations
Module 6: Build extensible agents with Copilot Studio tools and integrations
Module 7: Agent governance and control in Copilot Studio
Hands-on labs
Lab 11: Create an agent in Copilot Studio with Dataverse MCP Server
Lab 12 - Build an autonomous financial data retrieval agent with Computer-Using Agents (CUA)
What You'll Learn
Course Details
- Duration
- 16 hours
- Level
- Advanced
- Role
- Technical
- Readiness Stage
- Project Ready
- Audience Segment
- SMB
- FY27 Key Workload (Frontier)
- Microsoft Copilot + Copilot Studio + MS IQ
- FY27 Key Workload (Core)
- M365 Business Premium + W365, Security for Business Premium (Defender, Purview), D365 + Power Platform + Copilot Studio
- Course Stage
- Available
- Hands-on Labs
- Yes
- Labs Platform
- Skillable