AI Workforce
Secure AI Productivity
Beginner
Microsoft Viva
Microsoft SharePoint
Microsoft 365 CopilotKnowledge management using Microsoft 365
In this course, you will explore comprehensive strategies for effective knowledge management using Microsoft tools. You will learn about Microsoft Copilot with Graph-grounded chat for AI-driven knowledge, and how Viva Engage and Answers facilitate socialized and crowdsourced knowledge management. You will also discover Viva Learning for curated and customized learning, and leverage SharePoint for organized knowledge sharing, as well as gain insights into advanced features like Microsoft Syntex for intelligent document processing.
8 hours(Suggested: 2 days, 4h/day)TechnicalProject ReadyHands-on Labs
MS Course ID: 00081
Last Updated: Jul 15, 2025
Get Started
Pre-requisites
Familiarity with Microsoft 365 and Teams, SharePoint fundamentals
Related Certifications
AB-900
Course Syllabus
1
Knowledge management with Microsoft Copilot and Viva
• Challenges for Knowledge Management
• Solutions for Knowledge Management
• Microsoft Copilot with Graph-grounded chat for AI Connected Knowledge Management
• What is Copilot and Microsoft 365 Chat?
• Advantages of using Microsoft Copilot with Graph-grounded chat
• Using Viva Engage and Answers for Socialized and Crowd sourced Knowledge Management
• What is Viva Engage and Answers?
• Advantages of using Answers in Viva to gather knowledge
• Viva Learning for Curated and Customized Knowledge Management
• What is Viva Learning?
• Advantages of using Viva Learning to organize and share knowledge
180 mins
Lecture
2
Hands on Labs
• Lab 1 - Installing and setting up Answers in Viva Engage for the users
• Lab 2 - Setting up Microsoft Viva Learning in the Teams admin center
• Lab 3 - Leveraging SharePoint for Advanced Knowledge Management
• Optional Lab- Getting started with Microsoft Copilot with Graph-grounded chat in Microsoft Teams
60 mins
Lab
3
Knowledge management with SharePoint, Skills in Viva, People in Viva, LPC Profile Cards, Loop
• SharePoint for Organized and Customizable Knowledge Management
• Introduction to SharePoint
• Advantages of using SharePoint
• Introduction to SharePoint Premium
• Advantages of Using SharePoint Premium
• Enhance Knowledge Management with Skills in Viva, People in Viva, LPCProfile Cards, and Loop
180 mins
Lecture
4
Hands on Labs
• Lab 4 - Setting Up a SharePoint Contracts Management Site
• Lab 5 - Working with Microsoft Syntex for Intelligent Document Processing
60 mins
Lab
What You'll Learn
Understand core concepts and best practices
Hands-on experience with real-world scenarios
Learn from certified Microsoft experts
Prepare for relevant certifications
Access to lab environments
Post-training support and resources
Course Details
- Duration
- 8 hours
- Level
- Beginner
- Role
- Technical
- Course Type
- Project Ready
- Partner Segment
- SMB, Enterprise
- Course Stage
- Available
- Hands-on Labs
- Yes
- Labs Platform
- StepUp