AI Business Process
Scale Business Operations with AI
Beginner
Dynamics 365 Business CentralCapture new SMB business opportunities with agent-powered Dynamics 365 Business Central
In this session we will discuss how new AI and agentic capabilities in Dynamics 365 Business Central allows your SMB customers to streamline operations, accelerate decision-making, and enhance customer experiences by leveraging unified data, automated processes, and AI-powered tools-all inside the applications teams use every day.
1.5 hours(Suggested: 1 days, 1.5h/day)SalesSales Ready
MS Course ID: 00833
Last Updated: Feb 23, 2026
Course Syllabus
1
What we'll cover
• Transform Business Operations
• Copilot and agents in Business Central
• Sales Order Agent
• Boost productivity with the Microsoft 365 applications
• Make data-driven decisions with AI-driven insights and KPIs for each role
• Protect your data while maintaining regulatory compliance
• Control Financial Data with Payables Agent (preview)
• Forecast Cash Flow and unlock robust reporting and analysis with Copilot
• Expand into global markets with Local functionality
• Boost sales and service with Copilot and Sales Order Agent (preview)
• Drive project profitability with improved costing, optimized resources and better team productivity
• Improve supply chain with vendor management, purchasing, e-commerce with Shopify
• Optimize manufacturing outputs, warehouse management and improve inventory management
• Pricing and Licensing
• Customer stories
• Partner resources and FAQs
90 mins
Lecture
What You'll Learn
Understand core concepts and best practices
Hands-on experience with real-world scenarios
Learn from certified Microsoft experts
Prepare for relevant certifications
Access to lab environments
Post-training support and resources
Course Details
- Duration
- 1.5 hours
- Level
- Beginner
- Role
- Sales
- Course Type
- Sales Ready
- Partner Segment
- SMB, Enterprise
- Course Stage
- Available
- Hands-on Labs
- No