Partner Skilling Catalog

PSC

AI Models in Microsoft Copilot

This intermediate-level course helps learners understand how Microsoft Copilot leverages multiple AI model families - including GPT, Claude, MAI, Microsoft IQ, and Agents-to deliver different types of reasoning, analysis, content generation, and automation outcomes. Participants will learn the strengths, limitations, and ideal use cases of each model family, explore a practical model-selection framework, and compare outputs across real-world business scenarios.Through demonstrations and industry-focused examples, learners will gain the skills to choose the right AI model for executive decision-making, document analysis, content creation, multilingual communication, and agent-driven workflows within the Microsoft 365 Copilot ecosystem.

3 hours(Suggested: 1 days, 3h/day)TechnicalProject ReadyHands-on Labs

MS Course ID: 02016

Last Updated: Aug 31, 2026

Get Started

Target Audience

Business Decision Makers, Solution Architects, Technical Consultants, AI Adoption Leads

Pre-requisites

Basic familiarity with Microsoft Copilot andMicrosoft Copilot apps

Related Certifications

AB-730

Course Syllabus

Module 1: Exploring AI models and business applications in Microsoft Copilot

• Copilot as AI built for work: Work IQ intelligence layer
• The three AI models family- GPT, Claude, & MAI models
• Researcher with Council and Critique models
• Flexibility to choose: OpenAI, Anthropic Claude & Microsoft MAI across Copilot and Copilot Studio

30 mins

Lecture

Demo Scenarios - Model Comparison in Action

• Scenario 1: Creating a Board-Ready Executive Update Using GPT-5.5 Instant, GPT-5.5 Thinking, and Claude Opus 4.8
• Scenario 2: Evaluating Market Expansion Opportunities Using GPT-5.5 Instant vs GPT-5.5 Thinking
• Scenario 3: Creating Executive Presentations and Visual Assets Using GPT-5.5, MAI-Image-2.5, and PowerPoint Copilot
• Scenario 4: Extracting Business Insights from a Multilingual Customer Conversation Using GPT-5.5 and MAI-Transcribe-1.5
• Scenario 5: Evaluating a Multi-Billion-Dollar Acquisition Using GPT-5.5 Thinking, Claude Opus 4.8,and Council Mode
• Scenario 6: Researching New Market Opportunities Using GPT-5.5 Thinking, Claude Opus 4.8,Researcher, Critique, and Council Mode

60 mins

Demo

Module 2: Security, governance & usage-based billing

• EDP & governance/compliance by model family
• Copilot Credits: purchasing, four usage inputs & Work IQ API pricing
• Usage-based pricing: Claude, Microsoft Copilot & Cowork
• Copilot Credit Planning Model & Cowork Cookbook

30 mins

Lecture

Example Industry Scenarios for Executive Leadership and Healthcare

GPT family: Prioritize communications and accelerate strategic decision-making with GPT-5.5 Instant and GPT-5.5 Thinking.
Claude family: Synthesize complex information and perform deep multi-perspective strategic analysis with Claude Opus 4.8 and GPT-5.5 Thinking (Council mode).
MAI family: Capture multilingual meeting insights and create executive-grade presentations and on-brand visuals with MAI-Transcribe-1.5 and MAI-Image-2.5.
Estimate Copilot Costs with the Copilot Cowork Credit Estimator
• Estimate Copilot credit consumption based on users, usage patterns, and workloads.
• Use the Copilot Cowork Credit Estimator to forecast costs and plan your Copilot deployment budget.

60 mins

Lab

What You'll Learn

Understand core concepts and best practices

Hands-on experience with real-world scenarios

Learn from certified Microsoft experts

Prepare for relevant certifications

Access to lab environments

Post-training support and resources

Course Details

Duration: 3 hours
Level: Intermediate
Role: Technical
Readiness Stage: Project Ready
Audience Segment: Enterprise
FY27 Key Workload (Frontier): Microsoft Copilot + Copilot Studio + MS IQ
FY27 Key Workload (Core): M365 + W365
Course Stage: Available
Hands-on Labs: Yes
Labs Platform: Spektra