AI Business Solutions (ABS)
AI in the flow of human ambition (Frontier)
Beginner
Dragon Copilot
Lead the conversation - Dragon Copilot
This presales-focused course equips teams to confidently position Microsoft Dragon Copilot as an AI clinical assistant that transforms clinician workflows. Learn how to articulate clinician experiences, streamline clinical documentation, demonstrate measurable ROI, and drive adoption at scale-enabling successful healthcare AI conversations and deal progression
6 hours(Suggested: 3 days, 2h/day)PresalesTech Deal Ready
MS Course ID: 00914
Last Updated: Feb 16, 2026
Course Syllabus
1
Module 1
• Meet Dragon Copilot - your AI clinical assistant
• Dragon Copilot User experience
• Dragon Copilot - Clinician experience
• Why Microsoft Dragon Copilot?
• US-specific business case and ROI
• Customer Evidence
• Build with and monetize Dragon Copilot
• Drive adoption at scale with Clinician recruitment
• Dragon Copilot professional services
• Support
• Summary and Outcome
120 mins
Lecture
2
Module 2
• Dragon Copilot - Workflow and components
• Streamline documentation
• Surface information
• Automate tasks
• Note output
• Dragon admin center
• Microsoft Dragon Copilot: Data security and privacy
• AI model updates
• Other features and capabilities
120 mins
Lecture
3
Build your response
Customer Case Study
• Business scenario
• Technology background
• Customer challenges
• Requirements
• Objections
Present your solution
• Build a 3-5 min pitch as your response to the customer
• Present your pitch
• Handle objections
Preferred response
120 mins
Lecture
What You'll Learn
Understand core concepts and best practices
Hands-on experience with real-world scenarios
Learn from certified Microsoft experts
Prepare for relevant certifications
Access to lab environments
Post-training support and resources
Course Details
- Duration
- 6 hours
- Level
- Beginner
- Role
- Presales
- Readiness Stage
- Tech Deal Ready
- Audience Segment
- Enterprise
- FY27 Key Workload (Frontier)
- M365 Copilot + Copilot Studio + MS IQ
- Course Stage
- Available
- Hands-on Labs
- No