AI Business Solutions (ABS)
Copilot and Agents at Work
Intermediate
Microsoft 365 CopilotSelling M365 Copilot Cowork: From Productivity to Business Impact
Learn how to confidently position Microsoft 365 Copilot Cowork in customer conversations. This sales-ready course helps Microsoft partners understand where Copilot Cowork fits within the Microsoft AI portfolio, the business challenges it addresses, how it differs from other Copilot experiences, and when it should be recommended. You'll also explore common customer scenarios, competitive positioning, licensing considerations, and key value messages to accelerate AI adoption and drive successful customer engagements.
1.5 hours(Suggested: 1 days, 1.5h/day)SalesSales Ready
MS Course ID: 2001
Last Updated: Jun 30, 2026
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Target Audience
Sales professionals, Business Development Managers
Pre-requisites
Familiarity with Microsoft 365 Copilot or Copilot Chat concepts
Related Certifications
MS-900
Course Syllabus
1
What we'll cover
• What’s Copilot Cowork
• What sets Copilot Cowork apart
• How Cowork fits in the Copilot portfolio
• Skills and plug-ins in Copilot Cowork
• Multi-model and model choice
• Customize Copilot Cowork
• Security, compliance and observability in Copilot Cowork
• When to use Copilot Cowork
• Copilot Cowork - compete positioning for partner sellers
• Copilot portfolio - choosing the right app - Copilot Chat Cowork, Scout
• Copilot Cowork scenarios and use cases
• Pricing and Business model
• Partner offers and next steps
90 mins
Lecture
What You'll Learn
Understand core concepts and best practices
Hands-on experience with real-world scenarios
Learn from certified Microsoft experts
Prepare for relevant certifications
Access to lab environments
Post-training support and resources
Course Details
- Duration
- 1.5 hours
- Level
- Intermediate
- Role
- Sales
- Readiness Stage
- Sales Ready
- Audience Segments
- SMB
- Course Stage
- Available
- Hands-on Labs
- No