
This presales course equips Microsoft partners to position and sell AI capabilities in Dynamics 365 Business Central to SMB customers. Structured across four stages-Partner Activation, Build Pipeline, Accelerate Pipeline, and Build Partner Practice-it covers productivity gains through Copilot and agents like the Sales Order, Payables, and Expense Agents, financial performance improvements including automated invoice and expense processing and cash-flow forecasting, sales, service, and project success, and supply chain optimization across purchasing, manufacturing, inventory, and warehouse management. The course concludes with a hands-on customer case study, where partners analyze a business scenario, build a short pitch, and practice handling objections to prepare for real-world selling.
MS Course ID: 00911
Last Updated: Aug 20, 2026
Module 1: Business Central and Copilot for SMB growth
Module 2: Microsoft 365 integration, productivity, insights, and compliance
Module 3: Business Central sales opportunities, licensing, and resources
Module 4: Extend Business Central with agents and MCP
Module 5: Optimize customer and operational processes
Module 6: Optimize e-commerce, supply chain, and customer experience
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