AI Business Solutions (ABS)
Security
Cloud and AI Platform
AI in the flow of human ambition (Frontier)
Ubiquitous Innovation (Frontier)
Amplify your intelligence (Frontier)
Establish a trusted and secure platform for AI (Frontier)
AI ready productivity & security for every employee (Core)
Agentify your business processes (Core)
Modernize with confidence (Core)
Build a unified, governed data and AI estate (Core)
Power your business with secure AI integrated into your flow of work (Frontier)
Create a competitive edge with AI (Frontier)
Run your business securely (Core)
Scale business processes with agent-powered finance (Core)
Modernize your data to drive results and leverage AI (Core)
Beginner
Agent 365
Microsoft 365Microsoft AI-powered selling for Partners (MAPS)
This workshop equips sales teams to apply Microsoft AI capabilities within the MCEM methodology for higher win rates. Participants will explore AI-driven customer insights, value-based selling models, and industry KPI alignment, while mastering technical storytelling and business case creation to close opportunities with precision and impact.
4 hours(Suggested: 1 days, 4h/day)SalesSales Ready
MS Course ID: 00753
Last Updated: Dec 10, 2025
Course Syllabus
1
Module 0: Build Transformative Relationships
• Introduction to MCEM and MAPS
• Why AI-powered selling?
• Listen and Consult -
• Explore - Understand your customer’s context
• Disrupt - Use storytelling to change thinking of your customer
• Co-create - Collaborate on a shared vision of the future
• Qualify - Continue the momentum with the customer
55 mins
Lecture
2
Module 1: Identify Solutions and Close Opportunities: Strategize
• Value selling and the Seven Elements
• Planning with the end in mind
• Value Selling and the seven elements
• Relationships and Communication
• Alternatives and Commitments
• Customer conversation guide
55 mins
Lecture
3
Module 2: Identify Solutions and Close Opportunities: Lead value conversations
• Know your customer and industry
• Develop a value story and identify potential customer KPIs
• Prepare for customer conversations
• Build and use a business case
55 mins
Lecture
4
Module 3: Drive value with technical storytelling
• Using Notebooks in Copilot
• Discovery Overview
• Technical Storytelling
• Negotiation and Objections
• Conclusion and Next Steps
55 mins
Lecture
What You'll Learn
Understand core concepts and best practices
Hands-on experience with real-world scenarios
Learn from certified Microsoft experts
Prepare for relevant certifications
Access to lab environments
Post-training support and resources
Course Details
- Duration
- 4 hours
- Level
- Beginner
- Role
- Sales
- Readiness Stage
- Sales Ready
- Audience Segments
- SMB, Enterprise
- FY27 Key Workload (Frontier)
- M365 Copilot + Copilot Studio + MS IQ, M365 Copilot Business + Copilot Studio + MS IQ, GH Copilot + Foundry + MS IQ
- FY27 Key Workload (Core)
- M365 + W365, M365 Business Premium + W365, Security (Defender, Purview, Sentinel), Security for Business Premium (Defender, Purview), D365 + Power Platform + Copilot Studio, Apps + Infra + Data + Sovereign Cloud + Defender, Fabric + Data + Foundry + MS IQ
- Course Stage
- Available
- Hands-on Labs
- No